Scalable BPO Services to Support Your Business Operations

Let us simplify your business operations and accelerate your growth with our professional BPO services. From personalized customer support to back-office management and virtual assistance, we handle it all with precision. We aim to improve productivity, lower expenses, and elevate your customer interactions.

Trusted Excellence with Proven Results and Certified Reliability

Reliable to countless businesses for providing high-quality and secure BPO services.
Verified by top industry authorities.
Dedicated to enhancing operational efficiency and client satisfaction.

Our Identity

With 7 years of experience in the BPO industry, we are providing personalized outsourcing solutions, maintaining superior quality and cost efficiency. Our identity stands on integrity, innovation, and customer success.

Our Mission

Our call center, customer support, and outsourcing services are designed to match unique business requirements. We provide responsive, expert assistance that improves customer experience and streamlines your operations for sustained performance.

Our Vision

We aim to be the global leader in the BPO service industry. Our precise BPO solutions are all set on making new standards in call center services, customer support, social media management, and many more. Through innovation and strategic solutions, we are creating a lasting impact on our clients’ success.

Our Journey

Since our founding in 2017, Call Point Business Solutions LTD has been dedicated to transforming the outsourcing industry in Bangladesh. With more than seven years of industry experience in SME Support, we have earned a strong reputation for delivering exceptional service. We have served more than 350 companies worldwide, across various industries. Most of our clients are from Australia, the UK, the US, and Canada. Equipped with a team of passionate professionals, we continuously innovate and adjust to meet the evolving demands of our clients. At Call Point, our commitment is to provide top-tier offshore outsourcing services with the highest quality and cost efficiency

Our Services

Expert BPO Services Designed to Drive Success

Customer Support

Professional customer support agents to manage your client inquiries and address issues. Our seamless communication strategy enhances customer loyalty and brand reputation.

Telemarketing and Sales

Reach out to potential customers through targeted outreach. Our skilled team uses multi-channel strategies, through which you get quality leads and increase conversions. Our telemarketing service enhances your sales pipeline efficiency and professionalism.

Back Office Support

Comprehensive back office support services that streamline your financial and operational tasks. Our experts ensure accurate data management, payroll processing, compliance, and IT support.

Virtual Assistance

24/7 virtual assistance to handle the administrative and routine tasks efficiently. Your team will be free from time-consuming repetitive tasks and concentrate on core business activities.

accounting and finance

Where the accounting complexities can undoubtedly overwhelm you, outsourcing these tasks to an expert team obviously saves time and resources. Accounting outsourcing services help you reduce costs and improve financial transparency.

human resources management

Outsourced Human Resources Management means you hire a company outside your business to do HR work for you. This way, you don’t have to do it yourself. We handle all of your administrative tasks like payroll, hiring, employee benefits, and making sure you follow the law.

Why We’re Your Best Choice

As an experienced BPO support service provider, we work as the reliable extension of your team. Our proven track record shows our accuracy and professionalism, helping countless businesses achieve millions of returns on investment.

Commitment to Quality

Our team of expert agents is trained for accuracy, timely delivery, and continuous improvement. They are highly dedicated to improving customer satisfaction, and reduce turnaround time in the most cost-effective way.

24/7 Access to Specialized Expertise

Interact with skilled professionals across diverse functions without the cost of in-house staffing and training. Our team adapts to your time zone, keeping your operations running around the clock.

Flexible Operations

We provide custom BPO solutions that scale as your business demands change. If you face seasonal challenges or a growing customer base, we quickly adjust our methods without compromising service quality.

Call Point Business Solutions Call Point Business Solutions
Call Point Business Solutions Call Point Business Solutions

Trusted by Global Businesses

We have extensive experience delivering exceptional BPO solutions to companies of all sizes and sectors worldwide. With the ultimate commitment to quality, we’ve become the trusted outsourcing partner for over 350+ organizations, from fast-growing startups to the most successful companies.

What Our Satisfied Clients Have to Say

Hear directly from our clients across the globe about the noticeable impact we’ve made on their businesses. Their stories prove that customer service is our first priority and your business growth is our goal.
David Devereux St Thomas' Hospital

I hired them for lead generation and got exceptional service! They did their own research on the industry and customers. They were professional with their work and generated leads for me well before the deadline. Will definitely work together in the future.

Ron Lokaisingh Venergy Australia

Our experience with this BPO firm was outstanding. We hired two virtual assistants; they are very efficient with their work, and they were trained professionally. I am extremely satisfied with their work!

Isaline Tonett Enviro Master

We hesitated a lot before getting their services for our company. However, they completely proved us wrong with their work ethic and efficiency. With their help, we were able to solve frustrating problems with effective solutions.

James Macgowan Ron Lokaisingh

Call Point experts are consistent in providing high-quality leads. Their expertise in this industry is truly amazing. They understood our needs properly and even brought out flaws we didn’t know about.

Got Questions?

We’ve Got Clear Answers About Our Services

We offer a wide range of BPO solutions, including telemarketing, customer support, digital marketing, web development and many more. Our experts manage administrative tasks, work as a virtual assistant, and optimize various back-office tasks efficiently.

We maintain strict access controls and regular audits to ensure data security. Our security protocols comply with global standards such as GDPR and ISO 27001 to safeguard your customers’ sensitive data.

Yes, we always sign NDAs and SLAs to keep your information safe and maintain quality. This helps build trust among our clients and reflects our full commitment to excellence.

We are a team of professionals with about seven years of experience in the BPO industry. Each member of our team brings strong experience in managing diverse BPO operations and works with dedication toward your business growth.

We offer completely transparent pricing models with no hidden fees to surprise you down the road. No setup fees. No unexpected charges. Just clear, upfront pricing.

Blog

Latest Announcements

India has established itself as a global leader in Business Process Outsourcing (BPO), attracting businesses ...

Bangladesh is becoming a global hub for Business Process Outsourcing (BPO) due to its skilled ...

The Philippines has emerged as a global leader in the Business Process Outsourcing (BPO) industry. ...

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Powering Businesses with Expert BPO Solutions

We help companies scale with top-tier outsourcing services, ensuring efficiency, cost savings, and business growth.

Powering Businesses with Expert BPO Solutions

We help companies scale with top-tier outsourcing services, ensuring efficiency, cost savings, and business growth.