Let us simplify your business operations and accelerate your growth with our professional BPO services. From personalized customer support to back-office management and virtual assistance, we handle it all with precision. We aim to improve productivity, lower expenses, and elevate your customer interactions.
With 7 years of experience in the BPO industry, we are providing personalized outsourcing solutions, maintaining superior quality and cost efficiency. Our identity stands on integrity, innovation, and customer success.
Our call center, customer support, and outsourcing services are designed to match unique business requirements. We provide responsive, expert assistance that improves customer experience and streamlines your operations for sustained performance.
We aim to be the global leader in the BPO service industry. Our precise BPO solutions are all set on making new standards in call center services, customer support, social media management, and many more. Through innovation and strategic solutions, we are creating a lasting impact on our clients’ success.
Since our founding in 2017, Call Point Business Solutions LTD has been dedicated to transforming the outsourcing industry in Bangladesh. With more than seven years of industry experience in SME Support, we have earned a strong reputation for delivering exceptional service. We have served more than 350 companies worldwide, across various industries. Most of our clients are from Australia, the UK, the US, and Canada. Equipped with a team of passionate professionals, we continuously innovate and adjust to meet the evolving demands of our clients. At Call Point, our commitment is to provide top-tier offshore outsourcing services with the highest quality and cost efficiency.
Our Services
Professional customer support agents to manage your client inquiries and address issues. Our seamless communication strategy enhances customer loyalty and brand reputation.
As an experienced BPO support service provider, we work as the reliable extension of your team. Our proven track record shows our accuracy and professionalism, helping countless businesses achieve millions of returns on investment.
Our team of expert agents is trained for accuracy, timely delivery, and continuous improvement. They are highly dedicated to improving customer satisfaction and reduce turnaround time in the most cost-effective way.
Interact with skilled professionals across diverse functions without the cost of in-house staffing and training. Our team adapts to your time zone, keeping your operations running around the clock.
We provide custom BPO solutions that scale as your business demands change. If you face seasonal challenges or a growing customer base, we quickly adjust our methods without compromising service quality.
We have extensive experience delivering exceptional BPO solutions to companies of all sizes and sectors worldwide. With the ultimate commitment to quality, we’ve become the trusted outsourcing partner for over 350+ organizations, from fast-growing startups to the most successful companies.
Hear directly from our clients across the globe about the noticeable impact we’ve made on their businesses. Their stories prove that customer service is our first priority and your business growth is our goal.
We provide a full suite of BPO services, including Customer Support, Virtual Assistance, Telemarketing & Sales, Back Office & Data Management, Accounting & Finance, HR Management, IT Support, RPO (Research Process Outsourcing), and Digital Marketing.
Our operations can run around the clock to align with your customers’ time zones and business needs
We maintain rigorous training, continuous monitoring, QA checks, and process improvement to ensure accuracy, efficiency, and customer satisfaction.
We have over 7 years of experience, delivering tailored outsourcing solutions for clients in multiple industries.
We offer completely transparent pricing models with no hidden fees to surprise you down the road. No setup fees. No unexpected charges. Just clear, upfront pricing.
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