Reliable to countless businesses for providing high-quality and secure BPO services.
Verified by top industry authorities.
Dedicated to enhancing operational efficiency and client satisfaction.
Our call center, customer support, and outsourcing services are designed to match unique business requirements. We provide responsive, expert assistance that improves customer experience and streamlines your operations for sustained performance.
We aim to be the global leader in the BPO service industry. Our precise BPO solutions are all set on making new standards in call center services, customer support, social media management, and many more. Through innovation and strategic solutions, we are creating a lasting impact on our clients’ success.
Since our founding in 2017, Call Point Business Solutions LTD has been dedicated to transforming the outsourcing industry in Bangladesh. With more than seven years of industry experience in SME Support, we have earned a strong reputation for delivering exceptional service. We have served more than 350 companies worldwide, across various industries. Most of our clients are from Australia, the UK, the US, and Canada. Equipped with a team of passionate professionals, we continuously innovate and adjust to meet the evolving demands of our clients. At Call Point, our commitment is to provide top-tier offshore outsourcing services with the highest quality and cost efficiency
Our Services
Our team of expert agents is trained for accuracy, timely delivery, and continuous improvement. They are highly dedicated to improving customer satisfaction, and reduce turnaround time in the most cost-effective way.
Interact with skilled professionals across diverse functions without the cost of in-house staffing and training. Our team adapts to your time zone, keeping your operations running around the clock.
We provide custom BPO solutions that scale as your business demands change. If you face seasonal challenges or a growing customer base, we quickly adjust our methods without compromising service quality.
We maintain strict access controls and regular audits to ensure data security. Our security protocols comply with global standards such as GDPR and ISO 27001 to safeguard your customers’ sensitive data.
Yes, we always sign NDAs and SLAs to keep your information safe and maintain quality. This helps build trust among our clients and reflects our full commitment to excellence.
We are a team of professionals with about seven years of experience in the BPO industry. Each member of our team brings strong experience in managing diverse BPO operations and works with dedication toward your business growth.
We offer completely transparent pricing models with no hidden fees to surprise you down the road. No setup fees. No unexpected charges. Just clear, upfront pricing.
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