Live Chat Support
Service

Start your Chat Service For Website, E Commerce, Hospitality, Education & lot of Areas. This will increase your Capacity on Competitor, Also will send you lot of Unexpected Customers.

Live Chat is Easy to handle & its not very Complicated. Just you Need a Cost Effective Partner who can Do this For you.

Call Point Can give a Quality Support with Very Low Competitive Cost

With support for you and your clients around the clock, your business is always open

24/7 answering service

After-hours, weekends and public holidays … we answer every call so you never miss a booking.

Bilingual receptionists

The majority of our receptionists are in the US, with bilingual answering options and overflow support available.

Emergency call-outs

We follow your preferred scripting to determine when it’s an emergency, quoting call-out fees as required.

New job inquiries

Can’t answer the phone when you’re on a job? We capture, qualify and send you leads so you can keep working.

Mobile app & portal

Use the app to check messages or change your availability for call transfers when you’re on the go.

Toll-free numbers

Convey a national presence by promoting a toll-free number or several local numbers to your callers.

Industry We Serve

Startups

Virtual assistant, Customer service, administrative support

E-Commerce

Product listing and management, Customer service, and Technical support

Legal

Legal research, administrative support, and IT support

Technology

Software Development, Network Administration, Data Management, and Cybersecurity

Managed Service Providers (MSPs)

Back-office support, Sales support, Network and system administration, and Helpdesk support

Property Management

Tenant Support, Property Marketing, and Virtual Assistants

Healthcare

Medical billing and coding, transcription, and Telemedicine support

Travel

Reservations and booking, Customer service, and Back-office support

Logistics

Supply chain management, Customer service, and Back-office support

US BASED CALL CENTER OUTSOURCING EXPERTS

The best customer
service experiences
start with live
support

Start your Chat Service For Website, E Commerce, Hospitality, Education & lot of Areas. This will increase your Capacity on Competitor, Also will send you lot of Unexpected Customers.

We love our clients!

What will the cost of service be for you? Request a call, and we will get back to you within minutes.

“Outstanding Service with a Smile! The team’s dedication, efficiency, and genuine care turned a frustrating situation into a pleasant experience.”

Isaline Tonett

St Thomas' Hospital

“ The team consistently delivers high-quality solar appointments, ensuring that every lead is well-qualified and ready for a productive conversation. Their professionalism and efficiency have significantly boosted our conversion rates. Highly recommended!“

James Macgowan

Venergy Australia

“ Exceptional service! The janitorial leads we received were top-notch—highly qualified and ready to convert. This call center truly understands the quality we need for our business growth. “

David Devereux

Enviro Master

“Our experience with this call center has been nothing short of outstanding. Their dedication to delivering high-quality, targeted SaaS leads have significantly boosted our sales pipeline. Professional, reliable, and results-driven—this team is the secret weapon every business needs!”

Ron Lokaisingh

Ron Lokaisingh

The benefits of live chat as a
support channel

Live chat support is highly accessible

Live chat support delivers useful context

Why You Should Consider Outbound Call Center
Service to Call Point Business Solutions

Over 10 years of experience in outsourcing call centers, we don't just provide customer support, we drive results. Our team excels at sales and lead generation, helping you reach new customers and grow your business. We leverage the latest technology to ensure efficient operations and a seamless experience for your clients. Call Point Business Solutions Committed to becoming your trusted partner and the leading call center outsourcing provider.

1. We understand that prioritizing your customers is paramount

2. We'll furnish you with the necessary information

3. We ensure the well-being of our call center staff

4. Leave the outsourcing complexities to us

Which Outbound Call Center Service are available for Call Point Business Solutions

1. Inbound call center services

2. Inbound sales

3. Technical support

4. Help desk services

5. Reservation services

6. Order processing

7. Call center services for small business

8. Virtual receptionist

9. Virtual receptionist

Outbound call center services

1. Lead generation

2. Telesales

2. Telesales

3. Appointment settings

4. Brand management

Exploring Customer Support Cases: A Multi-faceted View of Real-life Scenarios

Case 1: Client Confusion Regarding Support Services

Case 2: Securing the safety of pets — we are deeply committed to the well-being of our animal friends

Case 3: We have no fear of journalists or anonymous payments

Case 4: However, we also aim to deliver top-notch service to our clients, not just to their customers

Result

meeting with friends

Hire a call center outsourcing provider to grow
with Call Point Business Solutions

Adapt to meet the diverse needs of all your customers.

Enjoy unmatched flexibility with an outsourced call center. Call Point Business Solutions provides 24/7 customer service regardless of your location or your customers'. We tailor our coverage to your specific needs.

Expand your reach

What's the biggest advantage of not being tied down to a specific time zone? Well, you gain the ability to connect with your audience from anywhere. This makes reaching out much simpler and accelerates your company's growth. And it's all achievable when you partner with a call center outsourcing company such as Call Point Business Solutions.

Minimize the response time as much as you can

At Call Point Business Solutions, we uphold the highest service standards. This entails promptly answering all calls to maintain a consistently excellent customer experience. Our aim is to foster a loyal customer base who can rely on receiving superb service every time.

Guarantee optimal customer service

Call Point Business Solutions employs trained call center consultants dedicated to delivering top-notch services. Ensuring your customers receive exceptional service helps prevent backlogs of unanswered calls and disgruntled customers. Outsourcing your contact center guarantees your customers receive the finest services available in the market.

Ensure the security of all your conversations.

Call Point Business Solutions holds PCI/DSS and ISO certifications, ensuring the security of your customers' data. With that assurance, you can focus your resources on managing and expanding your business operations.

call point business solution ltd

To get the fastest answer for any question simply contact us and ask anything.

Knowledge Base

For the past 10 years we have been through many-many challenges, victories, problems and failures. Here are our stories:

..and we can do a lot more.

Healthcare Startup Support

Startup Support

SaaS Support

Game Support Outsourcing

Pre-Sales Support Outsourcing

SaaS Support

Game Support Outsourcing

Pre-Sales Support Outsourcing

24/7 answering service

Virtual Assistance

Customer Support

Survey Processing Service

Market Research Service

Document processing service

Data management service

Shopify Customer Service Outsourcing

Live Answering Service

Answering Services for Small Businesses

Back Office Services

Virtual Answering Services

Pre-Sales Support Outsourcing

Back Office Services

Virtual Answering Services

Pre-Sales Support Outsourcing

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