• 09638999660
  • operations@callpointbusinesssolutions.com
  • Working Hours: 24/7
  • Follow Us:
Facebook Linkedin Youtube Instagram X-twitter Tiktok
Contact Us

Virtual Receptionist Service

Live virtual receptionist service allows you to have a professional secretary with full functionality without having to keep staff in the office.

GET A QUOTE NOW
Contact with us for FREE Trial

More than 25,000 happy virtual reception clients

To expertise in providing call answering solutions for many industries, such as those listed below, we work with a range of software and scheduling systems to provide a seamless caller experience.

Real Estate & Property
Management

Healthcare & Medical

Legal

Financial Services

IT, Technology &
Communications

Marketing, Media &
Advertising

Tourism, Travel &
Hospitality

Building, Construction &
Trades

Retail & eCommerce

Why go for Virtual Receptionists?

So, Did you know more than 80% of customers, if you do not pick the phone, will hang up your phone and give to your competitors? Business that you could be having but are not because you have not made this change. You can have these benefits with SOI virtual receptionist services:

Staffing Challenges

What can be difficult, however, is hiring, and managing staff. Investing time into training and managing employees takes away time from your business. Focus on what you do best and let SOI take your calls.

Find out more
better customer service icon

Better Customer Experience

The importance of first impressions are critical. When you cannot take the call, the virtual receptionist will answer the call and represent your business professionally, ensuring customers are handled at all times.

Find out more
Smart Investment

Smart Investment

Full-time staff and additional equipment are expensive items to bring in. SOI enables you to maximize your resources without incurring overheads.

Find out more
take control of your time

Take Control of Your Time

A virtual receptionist will handle your calls and prioritized messages so you can stay focused and productive throughout the day.

Find out more

Specialized Support

Our years of experience spans several industries (Allied Health, Accounting, Real Estate, Medical, Law, Engineering).

Find out more

Flexible & Scalable Solutions

No matter if you are a sole trader or an enterprise SOI tailored solutions with your business as it grows or easily dealing with your call volume.

Find out more

We love our clients!

What will the cost of service be for you? Request a call, and we will get back to you within minutes.

“Outstanding Service with a Smile! The team’s dedication, efficiency, and genuine care turned a frustrating situation into a pleasant experience.”

Isaline Tonett

St Thomas' Hospital

“ The team consistently delivers high-quality solar appointments, ensuring that every lead is well-qualified and ready for a productive conversation. Their professionalism and efficiency have significantly boosted our conversion rates. Highly recommended!“

James Macgowan

Venergy Australia

“ Exceptional service! The janitorial leads we received were top-notch—highly qualified and ready to convert. This call center truly understands the quality we need for our business growth. “

David Devereux

Enviro Master

“Our experience with this call center has been nothing short of outstanding. Their dedication to delivering high-quality, targeted SaaS leads have significantly boosted our sales pipeline. Professional, reliable, and results-driven—this team is the secret weapon every business needs!”

Ron Lokaisingh

Ron Lokaisingh

call point business solutions

What Makes Us Different

Call Point Business Solutions Ltd understands what it means to provide excellence in virtual receptionist services to bring out your full business potential. After 7 years working in this industry, we have refined our process for non-stop support and continuous conversation with your customers always to fit exactly the guidance you provide.

7-Day Free Trial

We believe in ‘results speak for themselves’. Which is why we have a 7-days free trial without the catch. The trial period will see you experiencing our team first hand, and the quality that we put forward on every call. Learn about what we can do with no other constraints upfront.

Good & Flexible contracts with great prices

We recognize that every business has different needs, for this reason we are flexible with our contract and offer a commitment-free agreement. Select the number of hours as per your workload, we provide part-time and full time options to go with whatever is required by you. Our competitive prices starting from just $3 to $5 per hour brings down costs while maintaining quality assurance! With Call Point, you can upscale or downscale at any time to fit needs that change over time.

Specialized Support by Industry Experts

Receptionists do not have a one-size-fits-all algorithm, they are trained professionals committed to embodying your brand with care and precision. With over 7 years experience in the virtual receptionist industry, we provide a level of expertise in knowledge and skill on every call.

No Hidden Fees, No Surprises

Our success lies in transparency. You will never have hidden fees or fine print terms with us. At the end of the day, you get what you pay for excellent service 24 hours a day with friendly customer support.

Services

There are no two businesses alike in the world, so likewise what qualifies as outreach for your prospects is going to differ by individual circumstance. A retail store might need chat and phone support, whereas a tech startup may require technical help. Contact us to create a package tailor-made for your business requirements.

Customer Support
Live Chat Support
Virtual Administrative Assistance
Lead Capture and Qualification
Personalized Customer Service
24/7 Call Answering
Emergency Call Handling
Call Reporting and Analytics
Appointment Rescheduling
Call Filtering by Priority
No Lock in Contract
  • What is virtual receptionist?
  • A virtual receptionist is a remote worker who answers calls, schedules appointments and provides customer support for your business. The sole motive of a virtual receptionist is to provide same personalized service as an in-house receptionist but works from another location. Our virtual receptionists at Call Point Business Solutions Ltd ensure that your clients receive professional and friendly assistance. This keeps your business nimble and productive.
  • How is a phone answering service different from a virtual receptionist?
  • Phone answering services usually only answer the phone or take a message, so it's basic call handling without the extra support features. A simple service with the purpose of making sure a phone call gets answered. Contrarily, a virtual receptionist is more all-encompassing for everything from appointment scheduling to call screening, customer support and even lead qualification. An additional benefit of virtual receptionists is that they become a second arm of your team and offer an experience where your customer will feel as if he is being communicated by someone from the company. Random work like screening necessary calls, booking appointments, and explaining your services thoroughly can be done through these staff. Put simply, phone answering services only manage the most basic calls whereas virtual receptionists can give your business support on a much wider scale and according to your requirements
  • Is it really possible to grow my business using a virtual reception?
  • The answer is a resounding yes and here are five ways in which employing a virtual receptionist can really help expand your business. Our virtual receptionists at Call Point Business Solutions Ltd, will take your call professionally 24/7 so that you never miss a chance to talk your potential client. The perpetual availability improves customer service, as well as instills a sense of trust and aids in lead capture. We streamline day-to-day responsibilities, such as call screening and appointment scheduling or customer inquiries, providing the space needed for you to concentrate on your core business. With affordable pricing, Our service is your go-to for a fast and cheap way to scale without any noise
  • How can I get a demo of the virtual receptionist service?
  • Sign up for our 7-day free trial and experience our virtual receptionist service for yourself. This trial allows you to test our team on how it represents your calls, books appointments and handles total customer support at no upfront prices or commitments. Simply contact us via our website or by phone, and we will schedule everything for you in a moment. It is a free trial that allows you to find out how Call Point Business Solutions Ltd will help your client meetings and make your business run more smoothly. You will get a genuine taste of our service and make a decision if it suits your requirement or not.
  • What if the virtual receptionist cannot answer a caller question?
  • In cases when your virtual receptionist cannot help the caller, they can take a message and make sure that it reaches the right person in your team immediately. You let the caller know that someone will be getting back to them soon with the requested details. In this manner, you still allow your clients to feel listened and respected while having the opportunity to give a thorough answer. Call Point Business Solutions Ltd aims to save you time by handling your calls efficiently and keeping track of leads that you don’t want to miss out on.
  • Is the virtual receptionist service safe?
  • Yes, it is. Call Point Business Solutions Ltd virtual receptionist service is 100% secure. We have secure systems, and our data protection protocols are strict, so you can trust us with all your business information. They are uniformed professionals, trained to handle all client interactions with care and discretion. Rest assured with our call handling service that your sensitive information is safe and secure at all times.
virtual receptionist service

To get the fastest answer for any question simply contact us and ask anything.

Ask Us A Question

Knowledge Base

For the past 10 years we have been through many-many challenges, victories, problems and failures. Here are our stories:

BPO Call Centers Services
  • 4 min read
BPO Recruitment Agency
  • 4 min read
Customer Service in BPO Industry
  • 4 min read

Live Virtual Receptionist Services for Stress-Free Holidays

November 13, 2024

In Modern word, Live Virtual Receptionist Services are so important things for a business. The Relevance of These Stress-Ruling Vacations Happy holidays are about relaxing and spending quality time with friends. Inside businesses, it brings higher customer interactions, holiday inquiries, and the headache of a slight reduction in-house. Here is where a virtual receptionist service comes in, simplifying customer support

Read More »
Virtual Receptionist Services for Small Businesses

Virtual Receptionist Services for Small Businesses

November 13, 2024

In today’s Business Market, Virtual Receptionist Services are most important things for growing your small businesses need all the help they can get to ensure a favorable customer experience and keep up. Virtual Receptionist Services is Only solution that is becoming ever more popular for this. our small businesses expert team are here to help your business grow providing seamless

Read More »

Medical Virtual Receptionists with Enhancing Patient Care.

November 9, 2024

Medical virtual receptionists have become a necessary asset for medical practices, bridging the gap between healthcare practitioners and their patients in this fast-paced world. It handles the incoming calls in a much more seamless way and enhances the patient experience. Virtual receptionists use trained professionals with a healthy communication background to receive calls with professionalism, empathy, and accuracy.    

Read More »

..and we can do a lot more.

Healthcare Startup Support

Startup Support

SaaS Support

Game Support Outsourcing

Pre-Sales Support Outsourcing

SaaS Support

Game Support Outsourcing

Pre-Sales Support Outsourcing

24/7 answering service

Virtual Assistance

Customer Support

Survey Processing Service

Market Research Service

Document processing service

Data management service

Shopify Customer Service Outsourcing

Live Answering Service

Answering Services for Small Businesses

Back Office Services

Virtual Answering Services

Pre-Sales Support Outsourcing

Back Office Services

Virtual Answering Services

Pre-Sales Support Outsourcing

Call Point Business Solutions is an international Call Center based in Dhaka, Bangladesh. It is a center of excellence in the BPO industry for both the clients who have taken service and agents who have worked for this company.

Quick link

Give us a call

  • For Any Career Concern
    BANGLADESH: 09638999660
  • Send Your CV: hr@callpointbusinesssolutions.com
  • For Any Business Queries
    Bangladesh: +8801768857430 (What’s app)
  • USA: +15182438783
  • AUSTRALIA: +61861024481

Social media

  • Following Us
Facebook Linkedin Youtube Instagram Tiktok X-twitter
  • Location:
    House 33 (3rd Floor), Lane 1, Block B, Section 6, Mirpur, Dhaka 1216, Bangladesh
  • © 2024 Call Point Business Solutions | All rights reserved.
Scroll to Top