Reduce routine HR workload without building every HR function in-house. Call Point Business Solutions provides HR outsourcing services for recruitment administration, candidate screening, onboarding, employee records, payroll administration, HR documentation, and other defined HR processes.
2017
Established
500+
Client Served
200+
Team Members
120+
Active Campigns
24/7
Operations

Support payroll-related tasks, employee data updates, timesheet records, and routine payroll documentation based on your defined process.

Manage job applications, candidate records, recruitment documentation, and other administrative tasks throughout the hiring process.

Review candidate profiles against your defined requirements and organize suitable applicants for the next stage of recruitment.

Coordinate interview times, candidate confirmations, hiring-manager availability, and follow-up communication to keep recruitment moving.

Assist with onboarding checklists, document collection, employee information updates, and other administrative setup tasks.

Keep employee files, HR records, databases, and approved information organized and updated according to your internal procedures.

Prepare, organize, update, and maintain HR documents using your approved templates, policies, and internal workflows.

Support compliance-related recordkeeping, checklists, documentation, and administrative processes based on your company's defined requirements.
We follow a structured process to understand your HR requirements, set up the right workflow, and deliver ongoing support based on your existing systems and procedures.
We identify the HR tasks, workload, systems, service hours, and support requirements you want to outsource.
We document responsibilities, process steps, approval points, communication methods, and expected outputs.
Assigned team members receive process training and controlled access to the systems needed for their tasks.
The team begins managing the agreed HR activities according to your workflow, schedule, and reporting requirements.
We review task quality, track performance, collect feedback, and adjust the workflow where needed.
Our HR outsourcing services can support businesses across industries where recruitment, employee administration, documentation, and workforce coordination create ongoing operational workloads.
Manage HR administration for customer service, fulfillment, operations, and remote teams as staffing requirements change.
Support growing operational and sales teams with recruitment administration, onboarding, records, and routine HR coordination.
Support expanding agency teams with candidate coordination, employee administration, documentation, and onboarding processes.
Call Point Business Solutions combines structured BPO operations with flexible offshore support. We build HR workflows around your existing processes instead of forcing your business into a generic operating model.
Our team handles defined HR administration tasks using your workflows, procedures, templates, and approval requirements.
We use role-based access, restricted client-data permissions, and secure credential handling when working within approved client platforms.
Β Add HR support capacity as recruitment activity, employee numbers, and administrative workloads change.
Supervisor checks, task reviews, KPI tracking, client feedback, and performance reporting help maintain consistent service delivery.
Call Point Business Solutions has supported more than 500 clients and currently manages more than 120 active campaigns across international markets. Our clients use our teams for customer-facing, administrative, sales, financial, technical, and other outsourced business processes.







We felt that they came to us with hope and so we stood beside them with care. Now they share how our support changed their journey.
Posted on Muhammad Reazul Islam RefatTrustindex verifies that the original source of the review is Google. A well decorated thousand mega Pascal Pressure Cooker!Posted on Solar and Roof CareTrustindex verifies that the original source of the review is Google. Its a call center based in Dhaka , Bangladesh but they dont want to work with Bangladeshi client, the judge the book by the cover. // Reply for the owner: you never even gave me any price.How come you know that all bangladeshi client look for affordable price not premium service.just because some of your bangladeshi client were not good enough for you all bangladeshi are bad.Posted on Ahnaf Abid ShafiTrustindex verifies that the original source of the review is Google. First off all the invironment is top notch. like the people and the treinis and very freindly and help full. any time any prob there are always people who are ready do help u at any given time, and most certainly on the break time the foods that are provided never seize to amaze you. every day you never know what you'll get but what ever it is it is always tasty and exciting! so far so good lets see what the futere holds for them. may Allah bless all!Posted on Sabbir AhammadTrustindex verifies that the original source of the review is Google. Maybe not a giant company yet...but this place is lovely & friendly.Posted on STEVEN WILSONTrustindex verifies that the original source of the review is Google. Working as an agent at Call Point Business Solutions has been a fantastic opportunity. The staff is supportive, the training is excellent, and the workplace is friendly and motivating. I have learned a lot from my time here, and I am thankful for the opportunities for development. The management is always available to guide us and help us succeed, which makes it easy for me to perform to my best abilities. If you are looking for somewhere to grow, learn new skills, and be part of a fantastic team, CPBS is the right choice!Posted on Shahid ShahriarTrustindex verifies that the original source of the review is Google. Call Point Business Solution sets the gold standard in telemarketing! Their professionalism, unmatched communication skills, and results-driven approach truly impressed me. The working environment is incredibly positive, with a supportive team and friendly colleagues who make every day enjoyable. They go above and beyond to deliver outstanding results while fostering a client-focused and collaborative atmosphere. Highly recommend their services and workplace!.Posted on showrov rizanTrustindex verifies that the original source of the review is Google. Gald to be a part of the this company. It not only supporting me in financial ways but also helping me developing my overall skill in communication and sales. And the environment is good. Everyone is so friendly and helpfull. So yah i think its a really one of the suitable place to start a career in telemarketing.Posted on Golam RabbaniTrustindex verifies that the original source of the review is Google. I went to work at a company where, during my interview, they told me that my training period would last five days. After that, I would be paid for my work. However, they made me work for 10-12 days without any pay. Then, after all those days of work, they told me that I was not selected for the job. If I wasn't selected, then why did they make me work for so many days? This happened about a year ago when I was in a very difficult financial situation. I worked tirelessly, even staying up all night without food, hoping to receive my salary after a month. I even borrowed money from others just to keep working there. Their behavior was extremely unprofessional and inhumane. I will never forget how they treated me like nothing. I donβt usually comment on companies, but I feel it's important to warn others. There are many good companies out there, but this is not one of them. If you donβt believe me, just try working there for a few daysβyou will see for yourself. They said I couldn't do the job, but I had at least a year of experience in a much better company. Meanwhile, their English customer management skills were worse than mine. π π I sincerely request that companies stop exploiting people like this. Itβs unfair and unethical.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
Our virtual assistants are fully trained and ready to support your business anytime you prefer. We handle the onboarding and continuous training of experienced virtual assistants. So, you donβt have to worry about the training and expertise.
Extend your team with outsourced support across customer service, accounting, HR, research, telemarketing, IT, virtual assistance, and digital marketing.
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