Bangladesh has become a rising force in the global Business Process Outsourcing (BPO) market, contributing over $700 million in annual export revenue(According to The Daily Star) and employing more than 70,000 professionals across customer support, IT-enabled services, and digital operations.
With consistent government support, low operational costs, and a growing pool of English-speaking youth, the country has positioned itself as a competitive alternative to India and the Philippines.
Major international clients now rely on Bangladeshi BPO firms for functions like customer experience management, back-office processing, and digital content moderation, reflecting the sectorβs steady expansion and its vital role in driving digital employment and service exports from South Asia.
In this blog, I will show you the Top 10 BPO Companies in Bangladesh that are leading this transformation. Each of these companies has its own story, strength, and success that make it stand out in the outsourcing sQuantanite
Here are the top 10 BPO companies in Bangladesh:
- Call Point Business Solutions Ltd
- Genex Infosys PLC
- SkyTech Solutions LLC
- Quantanite
- ServicEngine BPO (SEBPO)
- Digicon Technologies Ltd
- ASL BPO
- FifoTech
- My Outsourcing Ltd
- CEMS Global BPO
Top 10 BPO Companies in Bangladesh 2025
1. Call Point Business Solutions Ltd
Call Point Business Solutions Ltd was founded in 2017 and has quickly grown to become a trusted outsourcing partner for global businesses.Β
The company works with clients from various countries and provides professional call center, virtual assistant, and lead generation services.
Its main operations are managed from Dhaka, where the company serves over 350 clients worldwide. Call Point is known for balancing human connection with modern digital tools to ensure efficiency and quality in every project.
Why should you choose Call Point Business Solutions Ltd?
- Trusted by more than 350 companies around the world
- Specializes in inbound and outbound call services, back-end support, and lead generation
- Focuses on both human-driven and tech-supported customer communication
- Delivers reliable, responsive, and cost-efficient outsourcing solutions
- Dedicated to maintaining quality through trained teams and client-focused systems
2. Genex Infosys PLC
Founded in 2012, Genex Infosys PLC has become one of the most well-known BPO companies in Bangladesh.
As part of the UK-based IPE Group, Genex delivers professional outsourcing services to some of the biggest telecom, banking, and government clients in the country.
The company offers a wide range of services such as customer experience management, inbound and outbound call support, back-office operations, IT helpdesk, and digital content development. Genex is also one of the few publicly listed BPO companies in Bangladesh, proving its strong market position and corporate transparency.
Why should you choose Genex Infosys PLC?
- One of the leading BPO companies with a strong local and global presence
- Uses automation and analytics to make customer operations more efficient
- Trusted by major telecom, banking, and public sector clients
- Focused on innovation and employee development for long-term quality
- Ensures data security, consistency, and professional service delivery
3. SkyTech Solutions LLC
SkyTech Solutions LLC started its journey in 2013 and has become one of the most dependable mid-sized BPO companies in Bangladesh.
The company operates with a team of a few hundred professionals who serve clients from the USA, UK, and Canada.
SkyTech offers customer support, telemarketing, virtual assistance, back-office management, lead generation, and digital marketing services. They are known for offering tailored solutions that help businesses grow faster and operate efficiently.
Why should you choose SkyTech Solutions LLC?
- Provides both voice and non-voice support for international clients
- Experienced in telemarketing and lead generation campaigns
- Offers customized outsourcing packages based on client needs
- Maintains a flexible, client-friendly work environment
- Helps small and large businesses scale operations with dedicated teams
4. Quantanite
Quantanite started its journey in 2014 and quickly became one of the top global outsourcing companies with a major office in Dhaka. Headquartered in the United Kingdom, the company has built a strong international presence by serving clients from North America, Europe, and Asia.
Their services include customer experience management, back-office operations, transcription, content moderation, sales enablement, and lead generation.
Quantanite is known for its flexible and modern approach that helps fast-growing businesses scale smoothly while maintaining service quality.
Why should you choose Quantanite?
- Global company with a strong operational base in Bangladesh
- Blends technology and skilled professionals to deliver quality results
- Provides content moderation and multilingual customer support
- Focuses on ethical outsourcing and employee well-being
- Ideal partner for businesses that need scalable, long-term support
5. ServicEngine BPO (SEBPO)
ServicEngine BPO, also known as SEBPO, began its operations in 2006 and is one of the pioneers of the outsourcing industry in Bangladesh.
With a team of over 1,500 professionals, the company provides digital advertising operations, data analysis, web and mobile development, and quality assurance services.
SEBPO has earned a solid reputation for its process excellence and long-term partnerships with top advertising and technology firms from the United States.
It has also been recognized multiple times by Inc. Magazine and IAOP as one of the best outsourcing providers in the world.
Why should you choose SEBPO?
- Over a decade of experience serving global clients
- Award-winning company recognized by international organizations
- Skilled team handling complex advertising and data-driven projects
- Maintains strong client relationships built on trust and delivery
- Focused on innovation, accuracy, and service reliability
6. Digicon Technologies Ltd
Founded in 2010, Digicon Technologies Ltd is one of the most experienced BPO service providers in Bangladesh.
The company played a key role in developing the local call center industry and is trusted by top banks, telecom providers, and government projects.
Digicon offers inbound and outbound call services, back-office support, medical billing, IT solutions, and HR outsourcing.
It focuses heavily on training and quality control to ensure that every client receives professional and consistent service.
Why should you choose Digicon Technologies Ltd?
- One of the earliest and most established BPO companies in the country
- Specializes in large-scale call center and customer support services
- Provides customized outsourcing solutions for banking, telecom, and healthcare sectors
- Strong focus on staff training and skill development
- Known for reliable performance and long-term client satisfaction
7. ASL BPO
ASL BPO began its operations in 2014 and has quickly gained attention for its flexible and affordable outsourcing solutions.
The company mainly serves small and medium-sized businesses in the USA, UK, and Australia.
Its services include virtual assistance, customer support, data entry, back-office outsourcing, and digital marketing.
ASL BPO is ISO certified and ensures complete data security and quality control in every project it handles.
Why should you choose ASL BPO?
- Certified with ISO 9001 and ISO 27001 for quality and data protection
- Offers cost-effective outsourcing solutions tailored for SMEs
- Provides skilled virtual assistants and support teams for global clients
- Focuses on transparency, communication, and client satisfaction
- Ideal for businesses looking for personalized and affordable outsourcing services
8. FifoTech
Founded in 2004, FifoTech is one of the oldest and most established outsourcing companies in Bangladesh.
The company has been offering business support solutions for more than a decade and is known for maintaining long-term relationships with both local and international clients.
FifoTech provides contact center services, back-office operations, financial and accounting support, and human resource management solutions. Over the years, it has earned a solid reputation for its professional approach and reliable service delivery.
Why should you choose FifoTech?
- One of the earliest BPO companies in Bangladesh with long industry experience
- Offers a wide range of services, including finance, HR, and customer support
- Focuses on reliability, confidentiality, and consistent service performance
- Maintains a skilled team capable of handling both voice and non-voice projects
- Provides flexible outsourcing options suitable for different business sizes
9. My Outsourcing Ltd
My Outsourcing Ltd started its operations in 2010 and has built a strong reputation as a professional contact center and business process management company.
The company serves clients from the telecom, banking, and retail industries with a mix of inbound and outbound customer service operations.
It provides call center management, telemarketing, HR outsourcing, and IT-enabled services. The companyβs focus on training and client satisfaction has helped it become one of the top mid-sized BPO firms in the country.
Why should you choose My Outsourcing Ltd?
- Experienced in managing large-scale customer support operations
- Offers end-to-end business process management and IT services
- Provides trained and skilled agents for voice and non-voice processes
- Known for quick communication, transparency, and strong project delivery
- Maintains consistent service quality for both local and international clients
10. CEMS-Global BPO
CEMS-Global BPO is part of the well-known CEMS-Global group, a multinational company with operations in several countries.
It offers a wide variety of outsourcing solutions, including data processing, customer support, back-office management, and virtual assistance.
With its experienced team and strong corporate backing, CEMS-Global BPO focuses on helping businesses streamline operations and reduce overhead costs without compromising on quality.
Why should you choose CEMS-Global BPO?
- Part of an international business group with a global presence
- Provides reliable and secure business process outsourcing solutions
- Offers services tailored to business growth and cost optimization
- Focuses on professional communication and transparent client relationships
- Suitable for companies seeking global standards with local expertise
How We Chose These 10 Companies
There are hundreds of outsourcing firms operating in Bangladesh today, from large contact centers to small virtual assistant agencies.
To create a list that truly reflects the countryβs best performers, we looked at a few key things that define success and reliability in this industry.
1. Reputation and Experience
We focused on companies that have built real trust with both local and global clients over the years. A good reputation, consistent delivery, and long-term client relationships say a lot more than flashy marketing or big promises.
2. Range of Services
The top BPO companies in Bangladesh do much more than handle customer calls. We looked for providers that also offer back-office operations, IT support, marketing, and other value added services.
A wider service range usually means more experience and flexibility in handling different types of clients.
3. Global Presence
The strongest BPO firms have expanded beyond Bangladesh and now serve clients in countries like the United States, the United Kingdom, Australia, and across Europe.
Having an international client base shows they can meet global standards and maintain quality on a larger scale.
4. Team Strength and Capability
A companyβs team is its biggest asset. We considered the size of their workforce, the level of training provided, and how well they manage to maintain quality even in large projects.
Skilled employees and strong internal systems usually lead to better client outcomes.
5. Technology and Innovation
Modern outsourcing depends on technology. We looked at companies that use digital tools, automation, and data-driven processes to make their operations faster and more efficient.
Businesses that invest in technology are the ones shaping the future of BPO in Bangladesh.
6. Consistency and Growth
Lastly, we highlighted companies that have shown steady progress over time. The best BPOs are not just successful today; theyβve been growing year after year by earning client trust, improving their systems, and adapting to global trends.
Conclusion
Bangladeshβs BPO industry has come a long way in a short time. What started as a few small call centers has now turned into a large-scale outsourcing sector that serves global clients with professionalism and skill.
These top 10 companies represent the best of Bangladeshβs outsourcing talent. From large-scale contact centers to specialized virtual assistant providers, each company brings something unique to the table.
