Privacy and Policy

At Call Point Business Solutions Ltd., we value your privacy and take it seriously. This Privacy Policy explains how we collect, use, protect, and share your personal information when you interact with our website or use our services.

Whether you’re a visitor or a client, our goal is to make sure your data is handled with care, transparency, and respect.

1. Who We Are

Call Point Business Solutions Ltd. is a global business process outsourcing (BPO) company offering virtual assistance, customer support, telemarketing, lead generation, and back-office services to clients across various industries.

We are committed to building long-term partnerships based on trust, and protecting your information is an important part of that commitment.

2. Information We Collect

We collect personal and business-related information to serve you better. This may include your name, email address, phone number, job title, company details, and service preferences.

We may also collect technical data like your IP address, browser type, pages you visit, and time spent on our website. In some cases, we may keep communication records, such as emails or call recordings, if relevant and with proper notice.

3. How We Collect Information

We collect information directly from you when you fill out a form on our website, contact our team, or sign up for our services.

We also gather data automatically through your interactions with our site, using cookies and similar technologies. If you apply for a position at our company, we may collect information from your resume or application as well.

4. How We Use Your Information

The information we collect is used to provide you with our services, respond to your inquiries, and improve our customer experience.Β 

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We may also use it to keep you updated about service changes, send you relevant marketing content with your permission, or for internal reporting and record-keeping. All use of your data aligns with the purposes for which you provided it and applicable privacy laws.

5. Sharing of Information

We do not sell your information to anyone. We may share your information with trusted third-party service providers who help us manage our operations, such as hosting platforms, communication tools, or CRM systems.

We may also disclose your data if required by law or in connection with legal proceedings. In the case of a business sale, merger, or restructuring, you will be notified before your data is transferred to another entity.

6. Data Protection & Security

We take security seriously and use appropriate technical and organizational measures to protect your information. This includes secure servers, encrypted connections, and controlled access to sensitive data.

While we do our best to safeguard your data, no online platform can guarantee absolute security. If you have any concerns about the safety of your information, we encourage you to reach out to us directly.

7. Your Rights

Depending on your location, you may have rights under data protection laws, such as accessing your data, requesting corrections, or asking us to delete your information.

You can also request to withdraw your consent or restrict how we use your data. If you would like to exercise any of these rights, please contact us and we’ll assist you promptly.

8. Cookies and Tracking Technologies

Our website uses cookies to help us understand how users navigate our site and improve their experience. Cookies are small files stored on your device that collect information like browsing patterns and preferences.

You can manage or disable cookies at any time through your browser settings, but please note that some features of the site may not work properly without them.

9. Children’s Privacy

Our services are intended for business professionals and are not directed at children under the age of 16. We do not knowingly collect personal information from minors.Β 

If we become aware that such data has been submitted to us, we will take immediate steps to delete it.

10. Updates to This Policy

We may revise this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements. When we do, we’ll update the effective date at the top of this page. We recommend reviewing this page periodically to stay informed about how we protect your data.

11. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, we’re here to help. Please contact us at the details below:

Call Point Business Solutions Ltd.
Email: hr@callpointbusinesssolutions.com
Phone: BD +880 17688 57430Β 
Address:Β Β Β 
  • Bangladesh: Lane 1, Block B, Section 6, Mirpur, Dhaka 1216
  • Australia: 213 Morrison Rd, Putney NSW 2112, Australia
  • USA: 12681 TX-36, Comanche, TX 76442, USA